SCOPE AND PURPOSE OF JOB:
To ensure guests are well served their meals and drinks, work together with other staff and management in a smooth, safe, and harmonious manner to ensure guests have a memorable stay.
At Asilia we aim to be an Organization that offers Better Experiences and Strong Positive Impact
As a Camp Manager:
Your role is responsible for implementing site safety and environmental policies as well as overseeing staff, facilities, and general operations of the camp. This position works collaboratively with the Exploration and Environmental departments to support their field activities.
We give people joy and appreciation in iconic wildlife & wilderness areas in a way that makes a positive lasting impact on the environment and its people. Behind the scenes, we diligently build our operational, sustainable and marketing/sales capabilities and access to capital to enable scaling up the experience and impact.
This Job Description is your guide to achieving these objectives by outlining your daily duties & responsibilities. WE BELIEVE IN BETTER!!
EMPLOYMENT OPPORTUNITY
COMPANY NAME: ASILIA LODGES AND CAMPS LTD
POSITION: CAMP MANGER
DEPARTMENT: FIELD OPERATIONS
LOCATION: TARANGIRE, NGORONGORO, RUBONDO, & SERENGETI
REPORTING TO: FIELD OPERATIONS MANAGER
DUTIES, RESPONSIBILITIES & PERFORMANCE STANDARDS
Daily Duties
- > Conduct employee training programs and performance management to ensure efficient operations and adherence to company standards, policies, and procedures.
- > Greet and briefing basic information to guests, visitors, or clients
- > Answer inquiries pertaining to camp policies and services and resolve occupants’ complaints.
- Lead, manage, teach, and coach camp teams, including support members, food services, housekeeping, laundry, maintenance, and other team members.
- > Resolve customer complaints or problems.
- > Manage guest services and activities
- > Inspect guest rooms, public areas, and grounds for cleanliness and appearance.
- > Document organizational or operational procedures.
- > Coordinate front-office and Back of House activities of the camp with Central office
- > Managing movement of staffs according to company policy
- > Monitor petty cash activity of the camp
- > Oversee assigned duties of staffs to ensure safety or compliance with rules.
- > Make sure your job responsibilities assigned to you by the company are to be carried out properly
Good knowledge on the following:
- > Some bush/guide knowledge
- > HR
- > Menus, food quality and food presentation
- > Admin/financial understanding
- > Indigenous language without involving different languages in your country
QUALIFICATIONS
- > Minimum 3 years’ experience as Camp manager or Assistant
- > Age in between 30-45 yrs old
- > Previous experience in bush camps will be highly valued
- > High level of English speaking
- > Knowledge on Ms package
- > Team-orientation, loyalty, and excellent leadership skills
- > Flexibility, commitment, dedication, and reliability
- > Leadership skills, guest oriented, strong communication skills
- > Good manners and a positive attitude
- > A hospitable and service-oriented attitude
HOW TO APPLY A JOB
If you meet the requirements and interested in this exciting opportunity, Please send your application and resume in only one Pdf document not later than 25th January 2022 to zablonm@asiliaafrica.com
Only shortlisted candidates will be contacted and Hard copy or Hand delivery will not be considered
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