Summary:
JOB PURPOSE
The VMI Warehouse Supervisor is responsible for overseeing the correct and efficient operation of the Sandvik parts and logistics function for the identified site through effective logistics
Duties And Responsibilities
- > Periodic cycle counts
- > Organize quarterly stock take
- > Reporting – Run relevant reports daily/weekly and as required by management or business requirements relating to warehouse performance and customer backorders.
- > Ensure correct quantities of spares tools are received
- > Partner with customers to provide solutions with respect to aftermarket parts, service and consumables
- > Ensure goods are correctly receipted onto system 21locations
- > Ensure replenishable goods are binned in correct bin locations
- > Ensure goods that are being received for the first time are assigned with new bin locations
- > Ensure inward movement of stock is recorded during binning.
- > Ensure correct storage practices are employed
- > Develop customer call plans to maximise customer visits
- > Monitor parts usage patterns
- > Ensure goods received are physically checked for in-transit damages, wrong goods, under shipment and over shipment.
- > Observe the order of work and products to manage during shipment
Required Competences
- > Ability to identify customer needs through effective questioning and communication
- > Negotiation skills
- > Knowledge of Customers & focus
- > Customer Knowledge Including good attention and communication skills
- Qualifications
- > Degree/Diploma in Logistics/Supply chain management
Experience
- > 3 Years’ Experience in Warehouse Management
- > Well-developed understanding of the mining and/or heavy equipment industry
- > 4 Years Knowledge / use of Computerized Inventory Management Systems
- > Excellent communication and negotiation skills
- > Ability to identify customer needs through effective questioning and communication
- > 2 Years Management / Supervisory Experience
- > Proven field sales and customer relationship management experience.
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